Privacy Policy
At Hilal Housing, we are committed to safeguarding your privacy and protecting your personal and financial information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website www.hilalhousing.com.
By using our website or services, you agree to the practices described in this policy.
Our Commitment to Your Privacy
We understand that your personal and financial information is sensitive. Our policy is built on the principle of maintaining confidentiality, integrity, and security of your data at all times—especially when providing Shariah-compliant financial services.
Information We Collect
We collect information only when necessary to provide our services effectively and legally. This may include:
a. Information You Provide
- Name, email address, and phone number
- Residential and mailing address
- Employment and financial details
- Information submitted through forms, applications, or consultations
b. Transaction & Service Information
- Details related to financing applications
- Payment history and account activity
- Communication records with our team
c. Technical & Usage Information
- IP address and browser type
- Device information
- Pages visited and interaction behavior on our website
This type of information is often referred to as non-public personal information in financial services.
How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Processing applications for home financing or investment
- Communicating with you regarding your inquiries or requests
- Providing personalized services and consultation
- Improving our website, services, and user experience
- Complying with legal, regulatory, and Shariah requirements
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We may share your information only under the following circumstances:
- With trusted service providers assisting in operations (under confidentiality agreements)
- With financial or regulatory institutions when required for processing or compliance
- When required by law, legal proceedings, or regulatory authorities
- In case of business restructuring, merger, or transfer of services
Shariah Compliance Commitment
All services offered by Hilal Housing are designed to comply with Islamic (Shariah) principles. We ensure that your financial dealings remain ethical, transparent, and free from riba (interest).